1. INTRODUCTION: Welcome to our HSS Loyalty Platform and HSS Mobile App (the “App“). This App is connected to our HSS Loyalty Platform and is published by or on behalf of Horizon Software Solutions Ltd. (“We” or “Us“ or “HSS”) a company registered in England and Wales under company number 05750041 whose registered office at BOOTH STREET CHAMBERS, ASHTON UNDER LYNE, LANCASHIRE, OL6 7LQ, UK.
The purpose of this Agreement is to set the terms and conditions under which, among other things, we will license to You use the App and/or services such that You can utilise through your mobile device.
HSS Loyalty Platform was created to recognise and reward the loyal users. As part of the HSS Loyalty Platform, members have access to structured commercial content, QR code scanner, special personalised offers and can earn Rewards. These Terms and Conditions (“Terms”) apply to your participation in the HSS Loyalty Platform and use of the App.
By downloading or otherwise accessing the App you agree to be bound by the following Terms and our Privacy Policy. If you have any queries about the App or these Terms, you can contact Us by any of the means set out in paragraph 11 of these Terms. If you do not agree with these Terms, you should stop using the App immediately.
2. GENERAL RULES RELATING TO CONDUCT: The App is made available for your own, personal use. The App must not be used for any commercial purpose whatsoever or for any illegal or unauthorised purpose. When you use the App you must comply with all applicable UK laws and with any applicable international laws, including the local laws in your country of residence (together referred to as “Applicable Laws”).
You agree that when using the App you will comply with all Applicable Laws and these Terms. In particular, but without limitation, you agree not to:
(a) Use the App in any unlawful manner or in a manner which promotes or encourages illegal activity including (without limitation) copyright infringement; or
(b) Attempt to gain unauthorised access to the App or any networks, servers or computer systems connected to the App; or
(c) Modify, adapt, translate or reverse engineer any part of the App or re-format or frame any portion of the pages comprising the App, save to the extent expressly permitted by these Terms or by law.
You agree to indemnify Horizon Software Solutions Ltd. and its group companies in full and on demand from and against any loss, damage, costs or expenses which they suffer or incur directly or indirectly as a result of your use of the App otherwise than in accordance with these Terms or Applicable Laws.
3. CONTENT: The copyright in all material contained on, in, or available through the App including all information, data, text, music, sound, photographs, graphics and video messages, the selection and arrangement thereof, and all source code, software compilations and other material (“Material“) is owned by or licensed to Horizon Software Solutions Ltd. or its group companies. All rights are reserved. You can view, print or download extracts of the Material for your own personal use but you cannot otherwise copy, edit, vary, reproduce, publish, display, distribute, store, transmit, commercially exploit, disseminate in any form whatsoever or use the Material without Horizon Software Solutions Ltd.’s express permission.
The trademarks, service marks, and logos (“Trade Marks“) contained on or in the App are owned by Horizon Software Solutions Ltd. or its group companies or third party partners of Horizon Software Solutions Ltd.. You cannot use, copy, edit, vary, reproduce, publish, display, distribute, store, transmit, commercially exploit or disseminate the Trade Marks without the prior written consent of Horizon Software Solutions Ltd. or the relevant group company or the relevant third party partner of Horizon Software Solutions Ltd..
4. LINK TO THIRD PARTIES: The App may contain links to websites operated by third parties (“Third Party Websites“). Horizon Software Solutions Ltd. may monetise some of these links through the use of third party affiliate programmes. Notwithstanding such affiliate programmes, Horizon Software Solutions Ltd. does not have any influence or control over any such Third Party Websites and, unless otherwise stated, is not responsible for and does not endorse any Third Party Websites or their availability or contents.
5. HORIZON SOFTWARE SOLUTIONS LTD. PRIVACY POLICY: We take your privacy very seriously. Horizon Software Solutions Ltd. will only use your personal information in accordance with the terms of our privacy policy. By using the App you acknowledge and agree that you have read and accept the terms of our app privacy policy and these Terms.
6. DISCLAIMER / LIABILITY: USE OF THE APP IS AT YOUR OWN RISK. THE APP IS PROVIDED ON AN “AS IS” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) HORIZON SOFTWARE SOLUTIONS LTD. DISCLAIMS ALL LIABILITY WHATSOEVER, WHETHER ARISING IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE IN RELATION TO THE APP; AND (B) ALL IMPLIED WARRANTIES, TERMS AND CONDITIONS RELATING TO THE APP (WHETHER IMPLIED BY STATUE, COMMON LAW OR OTHERWISE), INCLUDING (WITHOUT LIMITATION) ANY WARRANTY, TERM OR CONDITION AS TO ACCURACY, COMPLETENESS, SATISFACTORY QUALITY, PERFORMANCE, FITNESS FOR PURPOSE OR ANY SPECIAL PURPOSE, AVAILABILITY, NON INFRINGEMENT, INFORMATION ACCURACY, INTEROPERABILITY, QUIET ENJOYMENT AND TITLE ARE, AS BETWEEN HORIZON SOFTWARE SOLUTIONS LTD. AND YOU, HEREBY EXCLUDED. IN PARTICULAR, BUT WITHOUT PREJUDICE TO THE FOREGOING, WE ACCEPT NO RESPONSIBILITY FOR ANY TECHNICAL FAILURE OF THE INTERNET AND/OR THE APP; OR ANY DAMAGE OR INJURY TO USERS OR THEIR EQUIPMENT AS A RESULT OF OR RELATING TO THEIR USE OF THE APP. YOUR STATUTORY RIGHTS ARE NOT AFFECTED.
Horizon Software Solutions Ltd. will not be liable, in contract, tort (including, without limitation, negligence), under statute or otherwise, as a result of or in connection with the App, for any: (i) economic loss (including, without limitation, loss of revenues, profits, contracts, business or anticipated savings); or (ii) loss of goodwill or reputation; or (iii) special or indirect or consequential loss.
IF HORIZON SOFTWARE SOLUTIONS LTD. IS LIABLE TO YOU DIRECTLY OR INDIRECTLY IN RELATION TO THE APP, THAT LIABILITY (HOWSOEVER ARISING) SHALL BE LIMITED TO TEN POUNDS STERLING (?10.00);
Nothing in these Terms shall be construed as excluding or limiting the liability of Horizon Software Solutions Ltd. or its group companies for death or personal injury caused by its negligence or for any other liability which cannot be excluded by English law.
7. SERVICE SUSPENSION: Horizon Software Solutions Ltd. reserves the right to suspend or cease providing any services relating to the apps published by it, with or without notice, and shall have no liability or responsibility to you in any manner whatsoever if it chooses to do so.
8. ADVERTISERS IN THE APP: We accept no responsibility for adverts contained within the App. If you agree to purchase goods and/or services from any third party who advertises in the App, you do so at your own risk. The advertiser, not Horizon Software Solutions Ltd., is responsible for such goods and/or services and if you have any queries or complaints in relation to them, your only recourse is against the advertiser.
9. COMPETITIONS: If you take part in any competition which is run in or through the App (“Competition“), you agree to be bound by the rules of that competition and any other rules specified by Horizon Software Solutions Ltd. from time to time (“Competition Rules“) and by the decisions of Horizon Software Solutions Ltd., which are final in all matters relating to the Competition. Horizon Software Solutions Ltd. reserves the right to disqualify any entrant and/or winner in its absolute discretion without notice in accordance with the Competition Rules.
10. IN-APP VOUCHER CODES: Any in-app voucher codes issued by Horizon Software Solutions Ltd. may only be used in accordance with our Terms and Conditions.
11. GENERAL: These Terms (as amended from time to time) constitute the entire agreement between you and Horizon Software Solutions Ltd. concerning your use of the App.
Horizon Software Solutions Ltd. reserves the right to update these Terms from time to time. If it does so, the updated version will be effective immediately, and the current Terms are available through a link in the App to this page. You are responsible for regularly reviewing these Terms so that you are aware of any changes to them and you will be bound by the new policy upon your continued use of the App. No other variation to these Terms shall be effective unless in writing and signed by an authorised representative on behalf of Horizon Software Solutions Ltd.
These Terms shall be governed by and construed in accordance with English law and you agree to submit to the exclusive jurisdiction of the English Courts.
If any provision(s) of these Terms is held by a court of competent jurisdiction to be invalid or unenforceable, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the parties (as reflected in the provision(s)) and all other provisions shall remain in full force and effect.
Horizon Software Solutions Ltd.’s failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by Horizon Software Solutions Ltd. in writing.
Unless otherwise expressly stated, nothing in the Terms shall create any rights or any other benefits whether pursuant to the Contracts (Rights of Third Parties) Act 1999 or otherwise in favour of any person other than you, Horizon Software Solutions Ltd. and its group of companies.
12. CONTACT US: You can contact the Horizon Software Solutions Ltd. team at Horizon Software Solutions Ltd. Venture House, Arlington Sq Downshire Way, Bracknell, RG12 1WA, UK, telephone +44 (0) 7495 185844, email: sales@horizont.co.uk
I. Privacy Policy Summary
When you use HSS products and services, you trust us with your information. This Privacy Policy is meant to help you understand what data we collect, why we collect it, and what we do with it. This is important; we hope you will take time to read it carefully. HSS cares about your privacy. For this reason, we collect and use personal data only as it might be needed for us to deliver to you our world-class products, services, websites and HSS Mobile Apps (collectively, “HSS Platform”). Under the Data Protection Act 1998, the EU General Data Protection Regulation (GDPR) approved by the EU Parliament on 14 April 2016 and related laws, we have a legal duty to protect the personal information we collect from you.
Your personal data includes information such as:
Name, Address, Telephone number, Date of birth, Email address, Other data collected that could directly or indirectly identify you.
Our Privacy Policy also describes options we provide for you to access, update or otherwise take control of your personal data that we process. If at any time you have questions about our practices or any of your rights described below, you may reach our Data Protection Officer (“DPO”) and our dedicated team that supports this office by contacting us at privacy@horizont.co.uk. This inbox is actively monitored and managed so that we can deliver an experience that you can confidently trust.
II. What information we collect
1. Information you give us
1.1 Information that is necessary for the use of the HSS Platform.
We ask for and collect the following personal information about you when you use the HSS Platform. This information is necessary for the adequate performance of the contract between you and us and to allow us to comply with our legal obligations. Without it, we may not be able to provide you with all the requested services.
1.2 Information you choose to give us
You may choose to provide us with additional personal information in order to obtain a better user experience when using HSS Platform. This additional information will be processed based on your consent.
1.3 Information that is necessary for the use of the Payment Services
The Payments Data Controller needs to collect the following information, as it is necessary for the adequate performance of the contract with you and to comply with applicable law (such as anti-money laundering regulations). Without it, you will not be able to use Payment Services:
2. Information We Automatically Collect from Your Use of the HSS Platform and Payment Services.
When you use the HSS Platform and the Payment Services, we automatically collect information, including personal information, about the services you use and how you use them. This information is necessary for the adequate performance of the contract between you and us, to enable us to comply with legal obligations and given our legitimate interest in being able to provide and improve the functionalities of the HSS Platform and Payment Services.
3. Information We Collect from Third Parties
HSS may collect information, including personal information, that others provide about you when they use the HSS Platform and the Payment Services, or obtain information from other sources and combine that with information we collect through the HSS Platform and the Payment Services. We do not control, supervise or respond for how the third parties providing your information process your personal data, and any information request regarding the disclosure of your personal information to us should be directed to such third parties.
III. How we utilise information
We strongly believe in both minimising the data we collect and limiting its use and purpose to only that (1) for which we have been given permission, (2) as necessary to deliver the Services we are obliged to provide, or (3) as we might be required or permitted for legal compliance or other lawful purposes. These uses include: Delivering, improving, updating and enhancing HSS Platform and the Services we provide to you. We collect various information relating to your use and/or interactions with HSS Platform.
We utilise this information to:
Often, much of the data collected is aggregated or statistical data about how individuals use HSS Platform, and is not linked to any personal data, but to the extent it is itself personal data, or is linked or linkable to personal data, we treat it accordingly. Sharing with trusted third parties. We may share your personal data with affiliated companies within our corporate family, with third parties with which we have partnered to allow you to integrate their services into our HSS Platform, and with trusted third party service providers as necessary for them to perform services on our behalf, such as:
Processing credit card payments, Serving advertisements, Conducting contests or surveys, Performing analysis of our Services and customers demographics and Communicating with you, such as by way email or survey delivery
We only share your personal data as necessary for any third party to provide the services as requested or as needed on our behalf. These third parties (and any subcontractors) are subject to strict data processing terms and conditions and are prohibited from utilising, sharing or retaining your personal data for any other purpose than as they have been specifically contracted for (or without your consent).
Communicating with you. We may contact you directly or through a third party service provider regarding products or services you have signed up or purchased from us, such as necessary to deliver transactional or service related communications. We may also contact you with offers for additional services we think you’ll find valuable if you give us consent, or where allowed based upon legitimate interests. You don’t need to provide consent as a condition to use our services. These contacts may include:
Email, Text (SMS) messages, Telephone calls, Mobile app notification
You may also update your subscription preferences with respect to receiving communications from us and/or our partners by signing into our mobile app and visiting “Membership” page.
If we collect information from you in connection with a co-branded offer, it will be clear at the point of collection who is collecting the information and whose privacy policy applies. In addition, it will describe any choice options you have in regards to the use and/or sharing of your personal data with a co-branded partner, as well as how to exercise those options.
If you would like to request that your personal information is removed from our database, please contact us at privacy@horizont.co.uk.
Transfer of personal data abroad. Please note that information collected by the HSS Platform will be stored in the European Union which may have different data protection laws than the country you reside in. You consent to our storage and processing of this information in the European Union by installing and using the HSS
Mobile Apps. If you utilise our HSS Platform from a country other than the country where our servers are located, your communications with us may result in transferring your personal data across international borders. Also, when you call us or initiate a chat, we may provide you with support from one of our global locations outside your country of origin. In these cases, your personal data is handled according to this Privacy Policy.
Website analytics. We use multiple web analytics tools provided by service partners such as Google Analytics to collect information about how you interact with our website or mobile applications, including what pages you visit, what site you visited prior to visiting our website, how much time you spend on each page, what operating system and web browser you use and network and IP information. We use the information provided by these tools to improve our Services. These tools place persistent cookies in your browser to identify you as a unique user the next time you visit our website. Each cookie cannot be used by anyone other than the service provider (ex: Google for Google Analytics). The information collected from the cookie may be transmitted to and stored by these service partners on servers in a country other than the country in which you reside. Though information collected does not include personal data such as name, address, billing information, etc., the information collected is used and shared by these service providers in accordance with their individual privacy policies. You can control the technologies we use by managing your settings through our Cookie Policy or the ‘cookie banners” that may be presented (depending on URL of website visited) when you first visit our webpages, or by utilizing settings in your browser or third-party tools.
Third-party websites. Our website and our mobile applications contain links to third-party websites. We are not responsible for the privacy practices or the content of third-party sites. Please read the privacy policy of any website you visit.
IV. How you can access, update or delete your data
To easily access, view, update or delete your personal data (where available), or to update your subscription preferences, please sign into our HSS Mobile Apps and visit “Membership” screen. If you are unable for any reason to access your Membership account details, you may also contact us by one of the methods described in the “Contact Us” section below and if you request us to do so, we will remove your personal data from our servers maximum within 30 (thirty) days.
V. How we secure, store and retain your data
We follow generally accepted standards to store and protect the personal data we collect, both during transmission and once received and stored, including utilisation of encryption where appropriate. We retain personal data only for as long as necessary to provide the services you have requested and thereafter for a variety of legitimate legal or business purposes. If you have any questions about the security or retention of your personal data, you can contact us at privacy@horizont.co.uk.
VI. Transfer in the Event of Sale or Change in Control.
We may transfer information, including your personal information, in connection with a merger, sale, reorganization, acquisition or other change of ownership or control by or of Horizon Software Solutions Ltd. or any affiliated company (in each case, whether in whole or in part). When one of these events occurs, we will use reasonable efforts to notify users before their information becomes subject to different privacy and security policies and practices.
VII. Parent control
To download, install, access or use the HSS Mobile Apps, you must be 16 years of age or over. If you are under 16 and you wish to use, download, install, access or use the App, you must get consent from your parent or guardian before doing so.
A note for parents concerning privacy: HSS Mobile Apps and the App Store is for a general audience although age gating may be set by the relevant App Store based upon information we provide when we submit the App to the relevant App Store. The Internet offers children wonderful educational and entertainment resources. Your guidance and involvement are essential to help ensure that children have a safe and rewarding online experience. We encourage you to visit
http://www.google.co.uk/safetycenter/families/start/basics/ to learn more about parental control tools.
VIII. Changes in our Privacy Policy
We reserve the right to modify this Privacy Policy at any time. If we decide to change our Privacy Policy, we will post those changes to this Privacy Policy and any other places we deem appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If we make material changes to this Privacy Policy, we will notify you here, by email, or by means of a notice on our home page, at least thirty days prior to the implementation of the changes.
IX. Contact us
If you have any questions, concerns or complaints about our privacy Policy, our practices or our Services, you may contact our Office of the DPO by email at privacy@horizont.co.uk. In the alternative, you may contact us by either of the following means:
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You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material;
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.